Privacy Policy

At Plegit Africa we take the issue of the privacy and security of your personal information (or “data”), and our duties under Data Protection laws and regulations, very seriously. Any personal data collected by Plegit Africa will only be processed in accordance with this privacy policy.

Plegit Africa is a platform owned by a Company registered in South Africa named CodeZy  (Pty) Ltd (“CodeZy”) with Registration number: 9910422188 .

This policy sets out how and why Plegit Africa processes the personal data collected by us in the course of our lawful activities, in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and any associated and subsequent legislation (“Data Protection laws”). This policy has been put in place to protect your rights under the Data Protection laws, and it is important that you understand how your data will be processed.

References to the “processing” of information includes the collection, use, storage and protection of data. Plegit Africa is the “responsible party’” for the purposes of this policy, and the policy extends to professional staff, employees and volunteers and anyone else processing data on our behalf from time to time to the extent set out below.

By viewing, registering or using the Plegit Africa platform and by providing your personal information to us you expressly consent to our collection and use of the information you disclose to us in accordance with this policy, including but not limited to your consent for us to share your information as set out in this privacy policy. If you disclose any personal information relating to other people to us, you warrant that you have the authority to do so and to permit us to use the information in accordance with this policy.

By using viewing, registering or using the Plegit Africa platform and by providing your information to us, you agree to the practices described in this policy and you agree to CodeZy, its directors, officers, employees, servants, agents and/or contractors and/or other third parties to process (which will include collecting, using and disclosing) your personal information for the purposes stated in this policy.

If you do not agree to this policy, please do not use the Plegit Africa platform and provide your information to us. Any use by you of the Plegit Africa platform and any provision by you of your information will be deemed to constitute your acceptance of the terms in this policy.

Any questions regarding this privacy policy or requests for other information should be sent by email to info.officer@plegit.africa  or by writing to:

The Information Regulator, at inforeg@justice.gov.za  or call them on
012 406 4818. Visit their website for more details: http://www.justice.gov.za/inforeg/contact.html.  

Purpose for processing of personal information:

The information collected and processed by Plegit Africa may be used for the following purposes, including but not limited to:

• To create and maintain your account;
• To conduct auditing and monitoring of transactions and engagement;
• To update our operational and technical functionality;
• To conduct business analysis, such as analytics, projections and identifying areas for operational improvement;
• To conduct research and development; or
• To fulfill our legal functions or obligations
• We collect the data necessary for Plegit Africa to pursue our business objectives, including but not limited to providing a charity, faith organization, NPO, NGO or BPO fundraising facilities to facilitate online and other donations and promoting these services to those whom we think may benefit from them or from hearing about them. Accordingly, data will be processed for operational purposes, marketing, running events, keeping users or potential new service users informed of our activities and the effective running of Plegit Africa through its professional staff, employees and volunteers.

All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. We will only retain personal information for longer than the purpose for which it was collected if it is required by law or where you have given consent for us to retain such information for an extended period.

You can modify or withdraw your consent at any time by notifying us in writing, although this will result in you not being able to use the Plegit platform.

Plegit Africa may change this policy from time to time and any such changes will be published on our website and, if appropriate, notified to you by email. Notwithstanding any change to this policy, we will continue to process your personal data in accordance with your rights and our obligations in law.

You may opt-out, cancel or modify the marketing communications you have chosen to receive from us by sending us an email to unsubscribe to info.officer@plegit.africa

Data collected and processed may include, but not be limited to:

• Personal identifiers, such as name and address;
• Device and online identifiers and related information, such as telephone number and email address;
• Internet, application, and network activity, such as cookie IDs and browser visits;
• Government identifiers, such as CIPC registration numbers, national identification numbers and driver’s
• license numbers;
• Demographic information, such as age and date of birth;
• numbers and claims information;
• Location information, such as geo-location information;
• Audio, visual, and other sensory information, such as audio and video recordings;
• Employment information, such as occupation, title, licenses and professional memberships; or
• Background and criminal information, such as background checks and criminal convictions.
• Service users’ records and preferences, including, where necessary, details about tax status for claiming tax rebates or obtaining a Section 18(a) tax certificate for a donation to a charitable organisation, NPO, NGO or BPO and bank or payment details in order to process payments from you.
• Such other information that is relevant and necessary for Plegit Africa to carry out its charitable activities, purposes and legal obligations.

Personal data may be collected from you when you engage with Plegit Africa and there are many occasions when this could happen, for example: if you contact us to seek advice, enquire about our services, attend or enquire about attending an event organised by us, apply for a job or volunteering opportunity, ask us a question, register for any of our mailings, bulletins or newsletters, provide some optional feedback or otherwise provide us with personal information. This may be when you phone us, go onto our website, by post, or in person.

When you visit our website, Plegit collects your IP address and information regarding what pages are accessed and when. An IP address is a number that can uniquely identify a specific computer or other network device on the internet. We also collect any information that you may choose to give voluntarily, such as: contact details, interests and data protection consents.

From time to time, we link to, or embed, external content from third-party websites (e.g. Facebook, LinkedIn, YouTube) within our website. These websites may utilise cookies and the privacy policy that applies to such third-party content will be published on the website of that third-party content provider. We cannot accept any responsibility or liability for the privacy practices of these third-party websites and your use of them is at your own risk.

Plegit Africa uses the data collected to maintain accurate internal records of our service users, volunteers, staff and employees and others and our engagement with them. These records facilitate our activities run in accordance with our services and objectives and to allow us to communicate with current and potential service users as stated above. Data may be processed and viewed by the relevant professional staff, employees and volunteers in the course of Plegit Africa’s activities (all of whom work in accordance with this privacy policy) and will be retained only for as long as is reasonable, necessary and permissible in law.

Sharing of personal information:

Data may be shared with Plegit Africa’s partner organisations and third-parties providing services to facilitate our activities, as explained below. We only share such data as is strictly necessary for the purpose requiring data sharing and we ensure that any recipients of such data apply the same standards to protect the privacy and security of your data as Plegit Africa applies to itself.

All of the categories of personal information that we collect may be shared with other companies, including those within our corporate family, for a business purpose. We may share your personal information in limited circumstances, such as:

• To conduct our business;
• To maintain a business relationship;
• When legally required to do so; or

• With service providers or third parties that help with our business activities.

Plegit Africa’s payment provider is Payfast. We may from time to time include information about the services they offer or campaigns they are running when communicating with you, or share limited data about you (your contact details, but not details about your Plegit Africa account) with them.

We will only share data with trusted third-parties where necessary for us to communicate with you (such as mailing companies for postal communications or through email updates or newsletters), for event management, database storage and security or as stated above, and only once we are satisfied that any such use of data will accord with our privacy policy. We may also use your data for marketing purposes, publicity and promotions, and to give you targeted information about our products and activities.

You may opt-out, cancel or modify the marketing communications you have chosen to receive from us by sending us an email to unsubscribe to info.officer@plegit.africa

As well as using your data so we can send you communications that you have requested or information about services or activities that we believe may be of interest to you, Plegit Africa may use your personal information to help us understand more about how our website is used so that we can improve it.

Where we need to transfer your personal information outside the borders of South Africa, we will ensure that we only transfer the personal information to countries that have similar privacy laws to those applicable in South Africa or to a party who is contractually bound to comply with data protections obligations which impose no lesser legal requirements than those imposed by POPIA.

Upon reasonable request and in accordance with POPIA, we will users  reasonable access to their personal information and will permit them to correct, amend or delete personal information that is incomplete or inaccurate.

Should you so request, we will provide you with the record or a description of the personal information which we have about you, including information about the identity of all third parties who have, or have had, access to the personal information: (i) within a reasonable time; (ii) at a prescribed fee, if any; (iii) in a reasonable manner and format; and (iv) in a form that is generally understandable.

Should you wish to make a request please email info.officer@plegit.africa

You, as the data subject, may request deletion of your data at any time in writing, subject to any overriding legal requirement for its retention, such as the need, where appropriate. We may keep such data on a “suppression list” so we know not to contact you or process your data in future until further notice.

If you do not want to hear from us by a particular method, or at all, just tell us when you provide your data or at any time after that by contacting us by email at info.officer@plegit.africa   . 

Email Newsletter

Plegit Africa uses email automation software to inform subscribers about our services. Users can subscribe through an online automated process but do so at their own discretion and subscription only takes place once you have given your explicit consent. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken and held securely and in accordance with the Data Protection laws. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates the email platform. You may request a copy of the personal information held about you by this platform. If you would like a copy of the information held about you, please write to us by email or post.

Email newsletters may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include, but not be limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email newsletter. If an automated system to unsubscribe is unavailable, clear instructions on how to unsubscribe will be detailed instead.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that Plegit Africa participates on are subject to the terms and conditions, as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage with them with due care and attention with regard to their own privacy and personal details. Plegit Africa will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive matters to contact us through primary communication channels, such as by email.

Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

No one other than Plegit Africa and organisations acting on Plegit Africa’s behalf will process personal data collected by us. We will not sell, share, or rent this information to other third parties without your consent. From time to time, if we run an event in partnership with or using the services of another organisation, your details may need to be shared. Such other organisations will be expected to adhere to this policy and all Data Protections laws.

When you are using our secure online donation pages, your donation is processed by Payfast who specialise in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact Payfast for more information https://payfast.io.

You are responsible for the accuracy of data you have provided to Plegit Africa. If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

In the unlikely event that there is any kind of a breach of our duties and obligations under this policy or the Data Protections laws, we will take immediate steps to isolate and rectify the problem. Should the breach be serious one (where there is a risk of, for example, discrimination, damage to reputation, financial loss or loss of confidential information) we have a duty to report that matter to the individuals affected and to the Office of the Information Regulator.

You can obtain further information about Data Protection and privacy laws and your rights by visiting the Information Commissioner’s website at: http://www.justice.gov.za/inforeg/contact.html.  

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the data we process.

Persons processing data on behalf of Plegit Africa do so in accordance with this policy and on the basis that Plegit Africa is satisfied that they can and will adhere to our high standards for data protection and security. To signify when you are on a secure page, usually, a lock icon will appear on the address bar of web browsers.

The transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping any password you use for accessing our website (if applicable) confidential; we will not ask you for your password (except when you log in to our website).

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to user’s needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We may also collect and store information about your browsing device, including, where available, your IP address, operating system and browser type, together with certain anonymous statistical data about your browsing activities and patterns which does not contain any personal data.

We reserve the right to make changes to this privacy policy and you are advised to review it from time to time to check that no changes have been made to any sections that are important to you.  Where appropriate, any changes will be notified to you by email.

At Plegit Africa we take the issue of the privacy and security of your personal information very seriously. Our privacy policy exists to inform you of your rights and our obligations in relation to your personal data.

If you are under 18 years of age, a person legally responsible for you will need to give their consent for the processing of your personal information.